Ariometa IT

Refund Policy

At Ariometa, we strive to provide excellent IT services and solutions. This Refund Policy explains our terms and conditions regarding refunds for our services.

1. General Refund Policy

We want you to be completely satisfied with our services. If you are not satisfied with the services provided, please contact us within 7 days of service completion to discuss your concerns and potential refund options.

2. Service-Specific Refund Terms

Web Development Services

For web development projects, refunds are available under the following conditions:

  • Full refund if the project is cancelled before any work begins
  • Partial refund based on work completed if cancelled during development phase
  • No refund after project delivery and 30-day revision period

Consulting Services

For consulting services:

  • 24-hour cancellation notice required for scheduled consultations
  • Full refund for cancellations made 48+ hours in advance
  • 50% refund for cancellations made 24-48 hours in advance
  • No refund for cancellations made less than 24 hours in advance

Software Licenses and Subscriptions

For software licenses and subscription services:

  • 30-day money-back guarantee for new subscriptions
  • Pro-rated refunds for annual subscriptions cancelled before renewal
  • No refund for monthly subscriptions after the first month
  • Software licenses are non-refundable once activated

3. Refund Process

To request a refund, please follow these steps:

  1. Contact our customer support team at contact@ariometa.com
  2. Provide your order details and reason for refund request
  3. Allow 5-7 business days for review of your request
  4. Approved refunds will be processed within 10-14 business days

4. Non-Refundable Items

The following items are not eligible for refund:

  • Custom software solutions after final delivery
  • Third-party software licenses and services
  • Training and certification programs
  • Emergency or rush service fees
  • Hosting and domain registration fees

5. Dispute Resolution

If you disagree with a refund decision, please contact our management team directly. We will review your case and work to reach a mutually satisfactory resolution.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitutes acceptance of the new policy.

7. Contact Information

If you have questions about our Refund Policy, please contact us:

Email: contact@ariometa.com
Phone: +91 948164568
Address: 7-1-130/3 Sulthan Battery Road,
Mangalore(Silicon Beach), India

Last Updated: November 11, 2025

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